HEARHABIT
Privacy policy
What stays on your phone, what is shared, and the choices you have.
Last updated ·
Who this policy covers
This policy covers the HearHabit mobile app and this support website. HearHabit is published by the individual developer identified on its app-store listing. Use the dedicated contact shown on this site for privacy questions. HearHabit is a product name, not a claim of incorporation.
Records stored on your device
Care records, journal notes, tinnitus observations, listening history, preferences and routines are stored in local app storage. An app account is not required. These records are not sent to a HearHabit server. Optional reminders are scheduled locally after you enable them and grant notification permission.
Purchases and verification
Apple or Google Play and RevenueCat process purchase records, transaction identifiers, a generated app user identifier and technical information necessary to verify and restore access. Network requests can include IP address and device or app information. HearHabit does not receive your full card details or send journal notes or tinnitus scores as purchase attributes. Provider retention follows their policies and applicable requirements.
Sharing and manual backups
Records leave the app when you choose to save or share a report or backup. Backup files can contain personal notes and are not encrypted by HearHabit. Reports exclude notes unless you choose to include them. Your chosen destination handles the files under its own policies. Keep copies somewhere you trust.
Permissions and device services
Notification permission is optional. This release does not need microphone recording, location, contacts or health-platform access for its described features. Device operating systems and stores may process their own technical information under their policies. Keep a manual backup before changing devices; do not rely on automatic device backup.
Support correspondence
If you email support, your email address, message and any attachment you choose to send are processed to answer your request. Resend is the selected provider for support email. Please avoid sending medical notes, identity documents, passwords or full payment details. Correspondence is kept only as needed for support, security or applicable obligations; request deletion through support.
This website
The support site does not include advertising, tracking pixels, analytics scripts, contact-upload forms or third-party fonts. Display preferences are stored in your browser and can be cleared with Reset display settings. Its hosting provider may process IP addresses and basic request logs to serve and secure the site. External links and email services have their own privacy policies. Hosting provider: Cloudflare Pages.
Deletion, retention and your rights
You can delete individual records using the app’s controls. Local records remain until you delete them or clear app storage, subject to operating-system backup behavior. Uninstalling does not delete exported copies or purchase records held by stores and RevenueCat. Depending on applicable law, you may request access, correction or deletion of information held through support. Some payment records must be retained by their providers.
Updates
We may revise this policy when the app or its services change. The date at the top identifies the latest published revision. A material change will also be communicated where appropriate.